Privacy Policy
EcoCard ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
1. Information We Collect
a. Personal Identification Information
▸Full name
▸Email address
▸Phone number
▸Bank account details (for withdrawals)
▸Gift card codes and related transaction data
▸Government-issued ID (when required for identity verification)
b. Non-Personal Identification Information
▸Device information (model, OS, language)
▸IP address
▸Browser type
▸Network provider
▸App usage data
▸Referral and install sources
c. Automatically Collected Information via Adjust
▸We use Adjust, a third-party analytics and attribution SDK. Adjust may collect:
▸Google Advertising ID (GAID) or Apple IDFA
▸IP address (anonymized)
▸Device type and OS version
▸App events and user interactions
▸Install and referral sources
▸Adjust Privacy Policy:
2. How We Use Your Information
•To verify and process gift card transactions
•To process withdrawals to bank accounts
•To improve customer service
•To detect and prevent fraud
•To comply with legal obligations
•To analyze user behavior and improve services (via Adjust)
3. Cookies and Tracking
•We may use cookies or similar technologies to personalize your experience. You can disable cookies in your browser settings.
4. Data Security
•We use encryption, firewalls, and secure servers to protect your data. 2-Factor Authentication (2FA) is enabled for sensitive operations.
5. Information Sharing
•We do not sell or rent your information. We only share it with trusted service providers for payment processing, analytics, or compliance purposes.
6. Your Rights
•Request, update, or delete your data
•Opt out of marketing emails
•Request data export or erasure
7. Account and Data Deletion
•Users can request account and data deletion directly within the app by following these steps:
•1. Open the EcoCard app and sign in to your account
•2. Tap on the Settings icon from the home screen
•3. Select "Account Settings"
•4. Scroll down to find the "Danger Zone" section
•5. Tap on "Delete My Account" button
•6. Enter your account password to verify your identity
•7. Confirm deletion by tapping "Delete Account"
•Important: Account deletion is permanent and cannot be undone. All personal data, transaction history, rewards, and benefits will be permanently removed from our servers within 90 days.
8. Children's Privacy
•We do not knowingly collect personal data from children under 13. Please contact us if you believe a child has submitted data.
9. International Users
•Your data may be stored in countries with different data protection laws. By using our Service, you consent to such transfers.
10. Changes to This Policy
•We may update this Privacy Policy at any time. We will notify you by updating the date above and posting it on our site.
11. Contact Us
•If you have any questions, contact us at:
•Email: admin@eco-wallet.com
•Website: https://eco-card-landingpage.vercel.app/privacy
Your Privacy Matters
We do not collect or share personal or sensitive information without user consent. Your trust is important to us, and we are committed to maintaining the confidentiality and security of your information.